Cookie Policy

Effective Date: May 19, 2026

Website: healeex.com
Store Platform: Shopify
Company: Synergotron d.o.o.

This Cookie Policy explains how Synergotron d.o.o. ("Synergotron", "we", "our", or "us") uses cookies and similar technologies on the Healeex online store and related services.

This Policy should be read together with our Privacy Policy and Terms and Conditions.

By continuing to browse or use this website, you acknowledge that cookies and similar technologies may be used as described in this Policy, subject to your consent where required by applicable law.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website.

Cookies help websites function properly, improve user experience, remember preferences, support website security, and provide information regarding website usage and performance.

Cookies may be set directly by us, known as first-party cookies, or by third-party providers integrated into our website, known as third-party cookies.

In addition to cookies, we may use similar technologies including pixels, tags, local storage technologies, scripts, and analytics tools.

2. Why We Use Cookies

We may use cookies and related technologies for the following purposes:

  • operating and securing our website
  • enabling shopping cart and checkout functions
  • remembering user preferences and settings
  • improving website functionality and performance
  • understanding visitor activity and website usage
  • measuring traffic and performance indicators
  • supporting customer service functions
  • measuring advertising and campaign performance
  • supporting integrations with analytics and social media services

3. Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for website functionality and security.

These cookies may support:

  • website navigation
  • shopping cart functionality
  • secure checkout operations
  • fraud prevention and website security
  • session management
  • authentication
  • payment processing

These cookies are required for website operation and generally cannot be disabled. Without these cookies, parts of the website may not function correctly.

Functional Cookies

Functional cookies allow the website to remember choices and preferences.

These cookies may remember:

  • language preferences
  • regional settings
  • saved website preferences
  • accessibility settings
  • user interface customizations

Disabling these cookies may affect website functionality and convenience.

Analytics Cookies

Analytics cookies help us understand how visitors use our website.

These cookies may collect information including:

  • pages visited
  • browsing behavior
  • time spent on pages
  • referral sources
  • browser and device information
  • website performance metrics

Examples may include Google Analytics, Shopify analytics services, and website monitoring tools.

Where possible, analytics information may be aggregated or anonymized.

Marketing and Advertising Cookies

Marketing cookies may help us improve communications and understand advertising performance.

These cookies may support:

  • advertising personalization
  • campaign measurement
  • remarketing
  • audience analysis
  • social media integration

Examples may include Meta Pixel, Google Ads services, YouTube embedded content, and social media services.

These providers may collect information about your browsing activity across websites.

4. Shopify Cookies

The Healeex online store operates on Shopify.

Shopify may automatically place cookies required for:

  • shopping cart functionality
  • secure checkout operation
  • fraud prevention
  • website performance
  • user session management

Additional information regarding Shopify cookies may be available through Shopify documentation and policies.

5. Third-Party Services

Some cookies and technologies may be placed by third-party providers integrated into our website.

These may include:

  • Shopify
  • Google
  • Meta
  • payment processors
  • customer support services
  • embedded media providers
  • analytics providers

Third-party providers process information under their own terms and privacy practices. We encourage users to review their applicable privacy and cookie policies.

6. Cookie Consent

Where legally required under applicable laws, including GDPR and ePrivacy regulations, non-essential cookies are used only after obtaining user consent.

Visitors may choose to:

  • accept all cookies
  • reject non-essential cookies
  • customize cookie preferences

Cookie preferences may be modified at any time through available consent tools or browser settings.

Withdrawal of consent does not affect prior lawful processing.

7. Managing Cookies

Most web browsers allow users to manage cookie preferences.

Users may:

  • block cookies
  • delete existing cookies
  • restrict tracking technologies
  • manage website-specific permissions

Please note that disabling cookies may affect website functionality and user experience.

Browser instructions are generally available through browser help settings.

8. Do Not Track

Some browsers support "Do Not Track" signals.

Because no universally accepted standard currently exists, our website may not respond to all Do Not Track requests.

9. Policy Updates

We reserve the right to modify this Cookie Policy periodically to reflect:

  • legal requirements
  • operational changes
  • technology updates
  • business practices

Updated versions will be posted on this page with a revised effective date.

10. Contact Information

Questions regarding this Cookie Policy, privacy practices, or data handling may be directed to:

Synergotron d.o.o.
Jarun 28
10000 Zagreb
Croatia
Email: info@synergotron.com